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Fault Diagnosis
Click on your specific cooker fault to see causes and solutions.
- No functions
- One or more elements do not heat up
- Thermostat trips when using grill
- Oven not cooking evenly
- Door won't close properly
- No light
- Sparks or burning smell
- Noisy fan
Safety First! Please make sure that you've switched off your appliance and disconnected it from the mains before beginning any repair.
No Functions
-
No power
Check wall switch is on and MCB in consumer unit has not tripped off. If it has, reset it to 'on'. If you cannot, call an electrician to trace and rectify the fault.
One or More Elements Do Not Heat Up
-
Thermostat tripped
Turn off oven and wait until it has fully cooled down before trying again. -
Timer set to Auto
Make sure timer is set to Manual. -
Clock time not set
Make sure the clock time is set properly. -
Element failed
Replace faulty element, or contact a qualified repairer. -
Control thermostat faulty
Contact a qualified repairer.
Thermostat Trips When Using Grill
-
Grill overheating
This will trip the thermal cut-out. Make sure the oven door is left open by the recommended amount during grilling.
Oven Not Cooking Properly
-
Faulty or jammed fan (if fitted)
Check and clean fan. If necessary replace faulty oven fan or contact a qualified repairer. -
Incorrect shelf positions
Make sure temperatures and shelf positions are correct.
Door Won't Close Properly
-
Hinge spring or latch defective
Replace defective oven spring or latch, following manufacturer's instructions. -
Gasket worn
Replace door gasket - the rubber or plastic seal on interior door edge or on body of cooker.
No Light
-
Bulb has blown
Replace the oven light bulb.
Sparks or Burning Smell
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Loose connections or poor contacts
Turn the oven off immediately and contact a qualified repairer.
Noisy Fan
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Dirt or grease inside fan motor
Contact a qualified repairer.
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