When you need to find out what is wrong with your washing machine or need to fix or replace parts, it's important to have your model number to hand so you get the correct information and spares to fit your appliance make and model. In this article, we're going to talk you through where to find the model number on your washing machine.
Why is it important to know the model number?
If your washing machine develops a fault and needs a part replacing, having your model number to hand will help you find the correct one. Many spare parts look very similar but they do vary in size and shape so although a part may look like it will fit your machine, it might not be suitable.
Another reason it's important to know your appliance model number is for the safety of your machine. Manufacturers sometimes recall appliances due to safety concerns. When they do this, they will release a series of model numbers so you can check if yours has been recalled. Knowing your model number will mean you can check if your appliance has been affected and if it needs to be replaced. Our video on appliance recalls explains more about these and where you can find them.
How to find the model number on your washing machine step by step
Read the article or watch our how-to video below to find out where to find the model number on your washing machine.
What you're looking for
Your appliance model number will be located on a rating plate or a sticker that contains information about your appliance.
Where to look
Check 1: Behind the door
The first place to look is behind the door. Be sure to check the rim of the door itself and also the rim around the door seal.
Check 2: Kick plate
If your model number is not located on the door, the next thing to check is the kick plate which is located at the bottom of your appliance at the front.
Check 3: Filter flap
Next to the kick plate is the flap that covers the filter. The model number could also be located behind the flap.
Check 4: Sides and back
If you haven't found it in any of these places, check the sides and the back of the machine.
How to interpret the data plate
Once you have found the data plate on your machine, you'll need to know what to look for to find the model number. The format of the model number and the product or serial number varies depending on the manufacturer of the appliance.
The model number will typically be a combination of letters and numbers and also contain special characters such as a dash or a slash. The model number will often be indicated with "Model" or "Mod" in front of it.
Different appliance model numbers
As well as model numbers being located in different places on different models, the information you need may also vary. Here's our guide to help you find the details you need for specific washing machine manufacturers.
AEG
If making an enquiry about an AEG washing machine, you may also need the PNC/ENR number too. This begins with either a 9 or a 6 depending on the appliance and is 9 or more digits long.
|
|
|
Beko
Beko washing machine model numbers are usually located on the washing machine door but be sure to check the other locations if you can't find it here. This is also the case for Leisure, Flavel, Blomberg and Grundig washing machines as they come under the same group.
|
|
|
Bosch
For Bosch washing machines, you will also need to have your model number (also known as E-Nr number), FD number and serial number to hand when purchasing spare parts. This is the same for Neff and Siemens washing machines too.
|
|
|
Hoover
The model number on a Hoover or Candy washing machine usually begins with a letter and ends in 001 or 011. If making an enquiry or looking for a spare part, you may also need the cabinet or serial number which usually begins with 3 and is at least 16 digits long. This is also the same for Baumatic washing machines as they are part of the same group.
|
|
|
Hotpoint
For Hotpoint washing machines, the letter on the end of the model number denotes the colour of the appliance, which could be really important! You will also need to take note of the serial number as this may be required too.
|
|
|
Indesit
For Indesit washing machines, you will need to take note of the model number and serial number when purchasing spare parts or diagnosing your appliance.
|
|
|
LG
The model number for LG washing machines will either be found on the washing machine door or door frame or in any of the locations above. Be sure to have this to hand when ordering spare parts for your appliance.
|
|
|
Miele
On Miele washing machines, the model number begins with a letter. The serial number may also be required to locate the right spare part for your appliance.
|
|
|
Whirlpool
For Whirlpool washing machines you will need the model number and the 12-digit serial or service number which usually starts with the numbers 85. As they are part of the same group, this is the same for KitchenAid, Maytag, Bauknecht, Ignis and Amana washing machines too.
|
|
|
Zanussi
For Zanussi washing machine spare parts and advice, you will need the model number and the specific product number to hand too. This is usually 11 digits long and usually starts with a 9. This is the same for Electrolux, Tricity Bendix and John Lewis washing machines too.
|
|
|
Model number rubbed off or faded
If your appliance model number has rubbed off or has become very faded, don't worry we can still help you find the information you need. Take a look at our video below which shows you what to do if your appliance model number cannot be easily viewed or if you can't seem to find it.
We hope this article has helped you locate the model number for your washing machine make and model. If your appliance has developed a fault and you need spare parts, you can find them on the eSpares website.
For more eSpares guidance on diagnosing and fixing appliance faults, finding the spare parts you need or tips on taking care of your household and garden appliances, join the mailing list below and stay up-to-date.
Print this article