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Freezer not cooling below 5deg

My fridge is working perfectly but my freezer wont cool below 5deg, despite reducing the temperature to minus 21, I switched it off for 24 hours to reset but to no avail, kindly advice me. Regards Ade.

By Ade - london - 13 June 2014

Answer this Question (1 Answer)

  • Chris from eSpares
    Chris at eSpares says...

    To defrost you need to leave the door open and off for at least 24 hours. There is likely to be a defrost fault, for information to diagnose your problem see our video: http://www.espares.co.uk/advice/2/2113/how-to-diagnose-a-fault-with-a-frost-free-fridge-freezer

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Refrigerator Temperature Sensor Stock Number: ES1573214

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