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  Chris at eSpares says...

  It sounds like the door lock is faulty or stuck closed because this catch is broken. If the 'loop' on this part is broken then the lock is in the closed position. Replace this part and carefully use a small screwdriver to prise the broken 'bar' from the latch plate out of the lock to leave the catch in the open position. If you cannot do this with out damaging the lock replace the lock as well.