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• Hi blueangel, Sorry for the late reply, just haven't been on espares for a while now :-) Anything above 55 degrees should be fine but don't use a quick cycle. The crystal don't dissolve in the drawer. They are rinsed from the drawer during the wash cycle. The crystals will get drawn from the drawer into the drum during the rinse & wash cycle gradually and dissolve slowly in the drum so they can clean the components through the full wash cycle i.e. drum, heater element, drain pump, pipes, etc. That way all parts in contact with detergent will be cleaned as the water leaves the washing machine also. If the crystals still remain in the drawer dispenser after the full wash cycle has completed this could indicate an issue with the machine not pushing enough water through the drawer possibly - do you find the same happening to detergent also during normal washing ? that it remains partially in the drawer after wash cycles ? You could also just add the sachet to the drum instead as well. This should do a resonably good job as well. But when sachet is placed in the drawer the cycle will take the crystals gradually through the rinse cycle for a more thorough clean, rather than taking the whole lot and dissolving them in the drum quickly and all at once. Hope that makes sense and is useful. Happy washing and wishing your washing machine a long life :-) Regards, HoodMan By HoodMan - West Midlands - 14 April 2012