If you notice that your Hoover washing machine is filling up with water and isn't draining properly during cycles, you'll need to identify the cause of the problem to fix it and get your appliance draining properly again. There's a good chance this issue is caused by a faulty drain pump, so if you've ruled out blockages and other potential problems, you'll need to replace the drain pump to solve the issue. That's why we're here to show you how to replace the drain pump on a Hoover washing machine step-by-step.
Please note that this guide will show the drain pump replacement process on a Hoover washing machine. However, if you own a different brand of washer, we also have guides demonstrating how to replace the drain pump on Zanussi, Samsung, LG and Bosch washing machines too.
What you will need
- 7mm socket
- Pin nose or bent nose pliers
- Safety gloves (recommended)
- Bowl or container
- New drain pump
Finding your model number
Before buying a new drain pump for your washing machine, it's important to first know your appliance's model number. This number will help ensure you buy the correct replacement part for your particular appliance. If you don't know your washer's model number and don't know how to find it, our article on finding a washing machine model number will get you in the know!
How to replace the drain pump on a Hoover washing machine
Let's get started! To learn how to replace a Hoover washing machine drain pump, either watch our tutorial video below our follow our written step-by-step guide beneath.
Safety first!
Before starting this repair, it's important to make sure your washing machine is disconnected from the water supply. It's also important to make sure your appliance is switched off and unplugged from the mains before carrying out any work.
Step 1: Access the drain pump
You can access the drain pump through the bottom of your washing machine, so you'll first need to lean your appliance back against a solid and stable surface.
With the washing machine leaning back, you can remove the plastic cover on the bottom by pulling it out with your fingers. There should be gaps in the cover that you can place your fingers inside to do this.
At this point, you're going to want to place a bowl or container of some kind beneath the drain pump. This will help avoid water spillages later on.
Step 2: Empty the emergency drain hose
Before starting to remove the old drain pump, it's a good idea to empty the emergency drain hose if your machine has one. This will get rid of any excess water in the drum of your appliance. The emergency drain hose can be found behind the small cover at the bottom of your washing machine.
To empty the hose, open the cover, pull the hose out and hold it downwards over your container, then remove the cap at the end of the hose to drain it. Once empty, you can refit the cap and slide the hose back into the machine before closing the cover again.
Step 3: Remove the old drain pump
Now it's time to start removing the old drain pump! Using your 7mm socket, unscrew the two 7mm nuts that hold the drain pump in place from the bottom of the machine, as pictured below.
You will now be able to remove the drain pump by grabbing hold of it from underneath and sliding it inwards towards the inside of the machine. This will separate the drain pump from the two retainer guides it's attached to inside the appliance, allowing you to pull the drain pump under and out of the cabinet.
The drain pump will still be connected to the machine via its pipes and electrical plug connection. Before you start removing these, we recommend putting on a pair of safety gloves to protect your hands. Wearing your safety gloves, first unplug the electrical plug connection from the back of the drain pump.
Once unplugged, position the electrical plug and wire out of the way so that it doesn't get wet during the rest of this process.
Next, you'll need to disconnect the drain hose and sump hose from the drain pump. When doing this, water may come out of the hoses, so make sure you keep the drain pump assembly positioned inside your container to avoid spillages. Then use your pliers to remove the metal clip that holds the drain hose in place on the drain pump. Open the metal clip with your pliers, then slide the clip further down the hose; this will allow you to pull the hose free.
You can also use your pliers to open the metal clip that holds the sump hose onto the drain pump, thus removing the sump hose too.
Step 4: Transfer the emergency drain hose
Now that the old drain pump is fully disconnected, it's almost time to fit the new drain pump. However, you'll first need to transfer the small emergency drain hose from the old pump onto your new one. Using your pliers again, release the metal clip that keeps the emergency drain hose connected to the old pump and slide it up the hose.
This will allow you to pull the emergency drain hose free. You can then finish removing it by feeding it out of the circular bracket. You will need to fully remove the metal clip from the end of the hose to do this.
To fit the emergency drain hose onto the new drain pump, first slide it through the circular bracket on the new pump. Make sure the emergency drain hose is also fitted through the other bracket behind the circular one too.
Then return the small metal clip onto the end of the hose...
And use your pliers to open the bracket, slot the end of the hose into place on the new drain pump, then close the metal bracket around the end of the emergency drain hose to secure it to the pump.
Step 5: Transfer the metal spring
Before fitting the new drain pump, you will also need to transfer the small metal spring from the bottom of the old pump onto the new one. This spring controls the movement of the front drain pump cover, so it's important to make sure it's securely fitted onto the new drain pump. Simply remove the spring from the bottom of the old pump...
And slot it into place on the bottom of the new pump, making sure the metal spring is firmly in place in the U-shaped slot.
Step 6: Fit the new drain pump
Now that your new drain pump is fully assembled, you can start fitting it into your washing machine. First, reattach the sump hose and the drain hose to the new pump, using your pliers to secure the metal clips on the end of the hoses and ensure they are firmly held in place.
Then reconnect the electrical wire connection by plugging it into the back of the new drain pump.
With all the hoses and the electrical connections in place on the new drain pump, you can fit the pump by slotting it into place inside the machine. When doing this, make sure the drain pump cover on the washing machine is closed...
And also make sure that the wings on either side of the drain pump line up with the gaps beneath the cover.
Slot the drain pump into place inside the machine, then screw the drain pump into place by returning the two 7mm screws you removed earlier beneath the pump.
And finally, with the new drain pump fully fitted, you can refit the bottom cover beneath the washing machine by tucking it into place.
Once the bottom cover is in place, carefully return your washing machine to its upright position.
And there you have it! All there is to a Hoover washing machine drain pump replacement. Your appliance should now be working and draining properly once more!
Now that your washer is back in action, it's important to know that carrying out repairs for yourself isn't the only way you can save money with your washing machine. Our article on washing machine energy-saving tips will help you get the best results with your laundry whilst saving time, money and energy with your appliance!
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